COVID-19 Update – 03/29/22

Dear Valued Members,

Please be noticed that Methuen Credit Union is now fully open/operational, and we are following CDC guidelines (i.e. masks are not required, but suggested).

Lobby Opening Notice!

We would like to encourage you to bank remotely. Please try to use ATMs and utilize our Online Services (Online and Mobile Banking, eStatements, Mobile Deposit and Online Bill Pay).

All members entering the lobby MUST WEAR MASK AT ALL TIMES!

Please abide by social distancing guidelines remaining 6 feet apart when waiting inside and outside the branch. We will have social distancing markers and sneeze shield. Our team has been instructed to sanitize their station between servicing each member, so please be patient.

We must limit the number of people inside our lobby, so we ask that you not bring anyone in with you, unless it is required for the transaction you are performing.

If you aren’t feeling well, please stay home. If you have immediate needs, please call us and we’ll do all that we can to accommodate you.

Your Credit Union is here to HELP!

In light of Covid-19 related crisis, Methuen FCU is adjusting its policies and exploring different ways of helping our members affected by this stressful situation.

Below are some processes we are implementing. Please CALL US (978) 686-1471 so we can discuss your individual circumstances and find a way to best assist you;

  • Covid-19 Relief Loan – Click HERE for more details and to APPLY
  • Raise daily ATM withdrawal limit
  • Reimburse ATM fees you incurred withdrawing money out of Methuen FCU network

Please monitor our website and Social Media for updates.

Methuen FCU is well capitalized and financially strong. Your deposits are safe and insured up to $250,000 per individual depositor by the National Credit Union Administration (NCUA).

Coronavirus Scams

As the world continues to grapple with the coronavirus (COVID-19) pandemic, the federal government has discussed several proposals involving sending money by check or direct deposit to American consumers.

While the details are still being worked out, the Federal Trade Commission posted a blog entry on several important things consumers should know, no matter what the final decision turns out to be.

Jennifer Leach, associate director of FTC’s Division of Consumer and Business Education, says:

  • The government will not ask you to pay anything up front to get this money. No fees. No charges. No nothing.
  • The government will not call to ask for your Social Security number, bank account, or credit card number. Anyone who does is a scammer.
  • These reports of checks aren’t yet a reality. Anyone who tells you they can get you the money now is a scammer.

She also urged consumers who spot one of these scams to submit a complaint to the FTC. The agency also maintains a page with up-to-date information on the latest COVID-19 related scams.

COVID-19 Update – 03/16/20

Dear Valued Members,

Methuen Credit Union will continue to function under normal operating conditions. In order to limit the exposure to you and our staff :

  • We will require you to use drive-thru only for teller transactions.
  • If you have a loan closing or to apply for a loan, please call us ahead of time at (978) 686-1471 to schedule an appointment. This will help us limit in branch traffic.
  • ATMs – Access your money at thousands SUM® ATMs without a surcharge!
  • If you are not set up for Online Banking and Mobile Banking, we are standing by the phone to assist you with set up.
  • Please note that deadline for Scholarship Application is extended through May 29th.
  • Keep monitoring our website, email and Social Media for updates.

Thank you for your patience as we focus on serving you in a safe and responsible manner!

COVID-19 Update

Dear Valued Members,

As you know from the news, COVID-19, or Coronavirus has become a much more widespread concern and our thoughts are with those affected.

We recognize you may have some concerns about your visits to public places and want to ensure you that the well-being of our members and employees is and will always be our most important consideration.

As we continue to navigate through this difficult time, we want to share with you some of the preventative measures we currently have in place:

  • We have increased the frequency and thoroughness of our cleaning schedule and are disinfecting common areas, such as the branches,  ATMs, restrooms, etc.
  • Hand sanitizer, disinfectant wipes and tissues are available in the branches. We encourage both members and staff to use them.
  • We’ve asked employees to take added measures in prevention by keeping their hands and work stations clean.

You too can help stop the spread of germs by following CDC guidelines.

Our branch Services are an important connection point for many of our members, but I would encourage you to seek alternatives that are available 24/7 such as our remote services, including mobile banking and remote deposit capture, PC banking, Bill Pay and ACH services allowing you to bank from the comfort of your office, home or anywhere in the world:

Our website is the best place to find the most current information related to the Coronavirus and any potential service interruptions you may experience. Our social media pages, which are linked below, will also be updated to provide the most current information:

Everything we do starts first with you, our Members, and our employees and we are striving to do all we can to prevent the spread of Coronavirus (COVID-19) and be there for you to provide assistance with the high level of Member service you expect from Methuen FCU.

Thank you for your membership.